Fidelity Token 3.2

Fidelity Bank Plc – Freeware – iOS
out of 42 votes

Fidelity Token: Secure Your Transactions with Confidence

Boris Weber

02/10/2025

Fidelity Token offers robust two-factor authentication, enhancing the security of online banking transactions for Fidelity Bank users.

Fidelity Token is a mobile application designed for second-factor authentication, catering to Fidelity Online Banking users by enabling secure transactions through iOS devices, eliminating the necessity of a hardware token.

Transaction Verification: Secure your online transactions by validating activities like fund transfers, bill payments, and airtime recharges directly on the mobile application. Verify the details and enter your secure One Time Passcode (OTP) to finalize the transaction.
Activation Process: To activate Fidelity Token, log in to the app using your Fidelity Online Banking credentials. Upon login, the app will authenticate your mobile phone and prompt you to answer one of your secret questions for added security.
User-Friendly Interface and Swift Transactions: Fidelity Token is tailored for easy transaction management. Enter your PIN, and instantly receive the one-time password required to complete your transactions. For users of the Fidelity Online Banking app, copying and pasting the eight-digit token response is a seamless process.
Information and Support: Initial activation of your token incurs a one-time fee of N1,500 plus 5% VAT in compliance with the directives of the Central Bank of Nigeria. However, subsequent reinstallation or reactivation is free of charge. For further inquiries, contact True Serve at +234 1 448 5252 or via email at [email protected].

Overview

Fidelity Token is a Freeware software in the category Business developed by Fidelity Bank Plc.

The latest version of Fidelity Token is 3.2, released on 12/18/2024. It was initially added to our database on 02/23/2024.

Fidelity Token runs on the following operating systems: iOS.

Users of Fidelity Token gave it a rating of 3 out of 5 stars.

Pros

Secure authentication method for accessing Fidelity Bank's digital platforms
Uses advanced encryption techniques to protect user data
Can help prevent unauthorized access to accounts and transactions

Cons

Not widely adopted by other financial institutions or service providers
Users may experience difficulty if they forget their token or lose it
May require additional setup steps for new users

FAQ

What is Fidelity Token?

Fidelity Token is a security feature provided by Fidelity Bank Plc to enhance the security of online transactions.

How does Fidelity Token work?

Fidelity Token generates a unique one-time password (OTP) that is used to authenticate and authorize online transactions.

How can I get a Fidelity Token?

You can get a Fidelity Token by registering for the service through Fidelity Bank Plc's online banking platform or by contacting their customer service.

Is there a fee for using Fidelity Token?

Fidelity Bank Plc does not charge a fee for providing the Fidelity Token service to its customers.

Can I use Fidelity Token for all online transactions?

You can use Fidelity Token for all supported online transactions where two-factor authentication is required.

What happens if I lose my Fidelity Token?

If you lose your Fidelity Token, you should immediately contact Fidelity Bank Plc's customer service to have it deactivated and replaced.

Is Fidelity Token secure?

Fidelity Token adds an extra layer of security to your online transactions, making it more secure than just using passwords.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

Latest Reviews by Boris Weber

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